Case Studies
Merchant account success stories.
Our team works with a wide variety of clients across all industries.
Every merchant account is different, and every project is unique.
But almost everyone is being overcharged on credit card processing fees in some way.
Here are some of our team's client success stories.
Client: Broadcast Media
-
Our partner's analysts discovered overcharging due to improper account setup and an unpublished American Express discount
that was not applied -
Micro-adjustments were implemented to fix account setup
-
Our partner prepared a case and petitioned American Express, securing discount for client
Results:
-
$2.3mm Savings/yr
-
25% savings on Visa/ Mastercard transactions
-
$1mm in American Express savings were also achieved through a new discount
Client: SaaS Data Provider
-
Account review revealed overcharging due to transaction misclassifications that were causing miscalculation of interchange fees
-
Additional opportunities to reduce other processing fee components were also identified
-
Our partner worked with processor to correct errors and implement additional savings opportunities
Results:
-
$300k Savings/yr
-
22% reduction in processing fees
Client: Logistics/Transportation
-
Client experienced several unannounced quarterly fee increases billed as interchange fees
-
Our partner's analysis and review of benchmark data revealed the fee increases were undisclosed card processor fees
-
Presented with this information, the processor agreed to refund the extra fees
-
Additional opportunities to reduce interchange were also identified and implemented
Results:
-
$815k Savings/yr.
-
19% reduction in processing fees
-
$195k refund secured
Client: B2B Ecommerce
-
Client experienced several unannounced quarterly fee
increases billed as interchange fees -
Our partner's analysis and review of benchmark data revealed
the fee increases were undisclosed card processor fees -
Our partner successfully petitioned the processor to reverse
these charges and remove the fees -
Unpublished discounts were also applied
Results:
-
$250k Savings/yr.
-
19% reduction in processing fees
Client: Equipment Rental and Retail
-
Analysis revealed overcharging due to numerous errors
-
Critical information was not being passed correctly from the gateway/POS to the processor
-
Our partner worked with the gateway administrators to correct the flow and accuracy of data
-
Additional adjustments were made to the account setup
Results:
-
$350k Savings/yr.
-
23% reduction in processing fees
Client: Consumer Electronics
-
Account review revealed overcharging due to a
misclassification of common transaction types -
Our partner worked with the processor to correct errors
-
The processor itself was unaffected as the overcharges were related to interchange
Results:
-
$800k Savings/yr.
-
22% reduction in processing fees